Returns & Exchanges
At Nightshade Samurai, we stand by the craftsmanship of our gear; if your purchase doesn't meet your expectations, you may return or exchange it within 30 days of delivery. Ensure all items remain in their original, unused condition with all protective packaging intact to qualify for a full refund.
Initiate the Request
Log into your account portal and select the specific order to generate a Return Merchandise Authorization (RMA) number.
Secure the Cargo
Place the items back in their original specialized packaging to prevent damage during transit, ensuring all tags are attached.
Label and Dispatch
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Inspection and Refund
Once our masters inspect the returned gear for quality, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing